Every tech problem has a solution. Let’s find yours.
IT support, hardware, AI, websites and software, investigated properly and solved in plain English by Clive of 221B Consulting.
THE CASEBOOK
What I investigate
Six areas, one person who actually answers your message.
- CASE 01
IT Support
Slow machines, email trouble, networks, backups and security. Diagnosed, fixed and explained in plain English.
STATUS: SOLVED - CASE 02
Hardware
Laptops, desktops, printers and networking. Honest advice, comparative quotes, setup and support.
STATUS: SOLVED - CASE 03
AI
Practical AI for real businesses: assistants, automation and an honest view of where it is worth the effort.
STATUS: UNDER INVESTIGATION - CASE 04
Web Development & Hosting
Fast, modern websites with reliable hosting, domains, email and maintenance from someone you can actually reach.
STATUS: SOLVED - CASE 05
Software Development
Custom tools, integrations and automations that fit how you really work.
STATUS: SOLVED - CASE 06
Hardware Distribution
Quality hardware sourced and supplied to individuals, schools and small teams.
STATUS: CANCELLED
THE METHOD
How a case runs
No jargon and no runaround.
- 1 · BriefTell me what is going on. No jargon needed, and no obligation.
- 2 · InvestigateI dig in and find the real cause, not just the symptom.
- 3 · DeduceYou get a clear plan and a quote you can understand.
- 4 · ResolveFixed, explained and followed up so it stays fixed.
THE CONSULTANT
One person. Real experience.
221B started in 2014 as a one-person consultancy helping businesses, schools and home users in South Africa. The name is a nod to Sherlock Holmes: every tech problem is a case, and the job is to investigate thoroughly before touching anything.
The original South African practice now operates from Israel, working remotely with clients in South Africa and beyond. 221B is my side practice alongside my day job in customer onboarding and support at SaaS companies, so I know how to explain complicated things simply and get people up and running quickly.
OPEN A CASE
Tell me what you need
Describe the problem or the project and I’ll come back with a quote. I reply personally, usually within one business day.
Prefer email? clive@clivefeigenbaum.com